Online Art Material store:

Refunds and product exchanges are provided against orders up to 7 days from dispatch of the package to the customer as per our records. Refunds and Exchanges will only be processed once we verify that the items have been returned to us in a pristine condition and unopened and unutilized state. In case of any special cases kindly feel free to contact us.

If you choose to exchange/return an item, you will need to courier the product back to us at the address mentioned on the website. We request you to use a reliable courier service for the same.

Please write the following information on a sheet of paper and put it in your return parcel:

  • Order No

  • Reason for returning parcel

© 2018 by Vivid_Trails